An AI receptionist and operations dashboard that turns patient calls into booked appointments, resolved requests, or clear follow-up tasks for clinic staff.
A dental call can be a booking request, a reschedule, a records question, an insurance question, or an urgent issue. The receptionist has to recognize the intent, collect the right details, and move the request toward a concrete outcome.
The system combines an AI receptionist with clinic-specific booking logic and an operational dashboard, giving staff a live view of booked appointments, unresolved issues, and calls that need follow-up.
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Operational view
Overview
Managers can compare handled calls, booked appointments, booking rate, intent distribution, and urgent issues across clinics and date ranges.
Action queue
Problem calls and follow-up states become a focused work queue instead of disappearing inside transcripts.
03
Call review
Each row turns a conversation into operational data: intent, result, appointment state, end reason, attention status, and a concise summary.
Call history with intent, result, appointment state, end reason, and follow-up status.