Voice operations
AI for Dental Clinics
Booking time fell from 8 to 3 minutes. Missed calls fell from 12% to 0%.
12% → 0%missed calls
Read the case studyIhor Parinov / AI solutions architect & founder
I build production AI that takes real work off your team: it answers the calls, books the appointments and reads the records.
1.5M+minutes of customer calls handled by AI I deployed
936%median estimated first-year ROI across 26 voice AI deployments in 2025
57+AI projects implemented
2017the year I started building with AI
Selected work
Voice operations
AI for Dental Clinics
Booking time fell from 8 to 3 minutes. Missed calls fell from 12% to 0%.
12% → 0%missed calls
Read the case study
Voice operations
AI Call Center
A production platform running voice AI across customers, campaigns, calendars and booking systems.
1.5M+call minutes
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Healthcare & clinical research
SyncMD
Thousands of medical pages become one patient history, every conclusion linked to its source.
1,000sof pages processed per patient
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Healthcare & clinical research
Clinical Trial Workspace
One workspace connects study setup, subject execution, data completion and integrity monitoring.
2 weeks → 1 dayto set up a study from a protocol
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Editorial intelligence
News Portal CMS
A developing story moves from discovery through writing, SEO, translation and export in one system.
2 minfrom a breaking story to a published article
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Editorial intelligence
DiscoRadar
Editors at two national newsrooms read live Discover demand by story, publisher, topic and hour, with 1,149 competitors monitored daily.
53k+publications tracked every hour
Read the case study
Voice operations
AI Call Center
A production platform running voice AI across customers, campaigns, calendars and booking systems.
1.5M+call minutes
Read the case study
Healthcare & clinical research
SyncMD
Thousands of medical pages become one patient history, every conclusion linked to its source.
1,000sof pages processed per patient
Read the case study
Healthcare & clinical research
Clinical Trial Workspace
One workspace connects study setup, subject execution, data completion and integrity monitoring.
2 weeks → 1 dayto set up a study from a protocol
Read the case study
Editorial intelligence
News Portal CMS
A developing story moves from discovery through writing, SEO, translation and export in one system.
2 minfrom a breaking story to a published article
Read the case study
Editorial intelligence
DiscoRadar
Editors at two national newsrooms read live Discover demand by story, publisher, topic and hour, with 1,149 competitors monitored daily.
53k+publications tracked every hour
Read the case studyMissed calls, priced.
Two production deployments where the AI answers calls that used to ring out, and turns them into bookings.
Dental clinic network
$1.31M
estimated annual value after AI cost
155 bookings a month×$712×12−$12,000 AI cost
597 AI-handled calls a monthmissed calls 12% → 0%booking time 8 → 3 min
HVAC repair group
$3.22M
estimated annual value after AI cost
603 bookings a month×$447×12−$14,400 AI cost
1,023 AI-handled calls a monthmissed calls 8% → 0%booking time 7 → 5 min
Selected work, by type.
Thirteen projects picked from a longer list. Each built from first concept to working software.
01 / Voice operations4 selected projects
Calls
AI that answers the phone, qualifies the caller, finds a free slot and books it.
01
AI for Dental ClinicsBooking time fell from 8 to 3 minutes. Missed calls fell from 12% to 0%.12% → 0%missed calls
02
AI Call CenterA production platform running voice AI across customers, campaigns, calendars and booking systems.1.5M+call minutes
03
Personal AI Call AgentProduction voice-AI patterns turned into a privacy-aware consumer assistant.
04
Yelp Booking AgentLeads get an immediate reply and qualified demand lands in ServiceTitan as a booking.+43%lead-to-booking rate
AI for Dental ClinicsBooking time fell from 8 to 3 minutes. Missed calls fell from 12% to 0%.12% → 0%missed calls
02
AI Call CenterA production platform running voice AI across customers, campaigns, calendars and booking systems.1.5M+call minutes
03
Personal AI Call AgentProduction voice-AI patterns turned into a privacy-aware consumer assistant.
04
Yelp Booking AgentLeads get an immediate reply and qualified demand lands in ServiceTitan as a booking.+43%lead-to-booking rate
02 / Healthcare & clinical research4 selected projects
Records
Medical records and trial protocols turned into structured, source-linked data.
05
SyncMDThousands of medical pages become one patient history, every conclusion linked to its source.1,000sof pages processed per patient
06
Dentin AISpoken examinations become structured notes and chart data while the encounter is still fresh.7 secfrom end of exam to finished SOAP note
07
Clinical Trial WorkspaceOne workspace connects study setup, subject execution, data completion and integrity monitoring.2 weeks → 1 dayto set up a study from a protocol
08
Clinical Budget BenchmarkingNegotiators find missing or underpriced work and prepare defensible budget positions faster.Days → hoursto analyse a sponsor budget
SyncMDThousands of medical pages become one patient history, every conclusion linked to its source.1,000sof pages processed per patient
06
Dentin AISpoken examinations become structured notes and chart data while the encounter is still fresh.7 secfrom end of exam to finished SOAP note
07
Clinical Trial WorkspaceOne workspace connects study setup, subject execution, data completion and integrity monitoring.2 weeks → 1 dayto set up a study from a protocol
08
Clinical Budget BenchmarkingNegotiators find missing or underpriced work and prepare defensible budget positions faster.Days → hoursto analyse a sponsor budget
03 / Editorial intelligence3 selected projects
Newsrooms
Discovery, writing, editing and SEO joined into one measurable workflow.
09
News Portal CMSA developing story moves from discovery through writing, SEO, translation and export in one system.2 minfrom a breaking story to a published article
10
DiscoRadarEditors at two national newsrooms read live Discover demand by story, publisher, topic and hour, with 1,149 competitors monitored daily.53k+publications tracked every hour
11
AI Book EditorEditors get a critique, a structural map, a queue of risky claims and targeted rewrites instead of a black box.96%of suggestions accepted by the editor
News Portal CMSA developing story moves from discovery through writing, SEO, translation and export in one system.2 minfrom a breaking story to a published article
10
DiscoRadarEditors at two national newsrooms read live Discover demand by story, publisher, topic and hour, with 1,149 competitors monitored daily.53k+publications tracked every hour
11
AI Book EditorEditors get a critique, a structural map, a queue of risky claims and targeted rewrites instead of a black box.96%of suggestions accepted by the editor
04 / Applied products2 selected projects
Products
Conversational AI inside ordering, and agents working in the same tools as people.
About
I ran a call center before I built AI. In 2017 we had to predict how many agents each shift would need, and that was my first model.
Managing large teams taught me where people get overwhelmed: slow replies, uneven quality, details stuck in someone's head. I now put AI models, voice agents and solid software on exactly those points.
Tech Flow, talk on production voice AI
Research
Does telling an AI “you are an expert” still help?
I tested role prompts on a tool-using scheduling task across 2,160 runs. Adding a role did not improve performance. Giving the model more time to think did.
Non-thinking88.5%
Medium thinking96.9%